Interview Q&A
How long have you been in business?
We bought Lewisville Lettering in Feb 2013, but it has been around since 1991.
What is your primary product or service?
We offer screen printing and embroidery services.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
My wife and I had a bounce house business for 5 years prior to getting into the screen printing business. We wanted to find another business and after doing some investigating, we settled on screen printing. We started printing in our garage in April 2011 and as we continued to grow, we decided to buy Lewisville Lettering. I retired from the Air Force after 22 years and my wife Cindy, was a Medical Technologist and worked for a LIS company as a Blood Bank implementer.
How do you differentiate yourself from other businesses in your category and area?
There is a lot of competition in our business. We aren't the cheapest, but we differentiate ourselves by offering superb customer service and standing by our products. If a customer has a problem, we are more than happy to correct it and we try to make each customer seem like they are our only customer.
How many locations do you have and do you have plans to expand?
We only have 1 location and at the moment, we aren't looking to add another.
Provide detailed directions to your location
We are located 1 block south of Main St. in Lewisville. We are located directly behind Mama's Daughters Diner and next door to Crown Trophy.
What type of payments do you accept?
We accept cash, check, Visa, MC, Discover and AMEX.
Which areas do you service?
We service all areas of the metroplex and will ship to anywhere in the World.
We are currently on the LISD and GCISD vendor lists as well.
Who owns your company or runs daily operations?
My wife Cindy and I own Lewisville Lettering and are here on a daily basis.
What are your hours of operation?
We are open Mon-Fri from 9AM-6PM
What is the best compliment anyone can give you?
Referring a friend or business to us.